Placing A Request For Goods & Services:
Your dedicated Lifestyle Manager is on hand to source goods and services on your behalf as a LUXELIST CONCIERGE member. Once you have decided on what you wish LUXELIST CONCIERGE to source, contact your dedicated Lifestyle Manager via telephone or email correspondence to begin the process.
Once the requested goods or services have been temporarily secured, your Lifestyle Manager will confirm this via telephone or email and you will be given the option to decide whether you wish to proceed with your order by making payment in full.
VALID PAYMENT METHODS
Payment for all goods can be by credit card. We accept payment with:
For your security, first-time orders can only be shipped to the cardholder’s billing address. To avoid delays to your order, please ensure that your billing address matches the address on your card statement, and that the cardholder’s name is written as it appears on the card.
For more information on payment terms, please refer to our Terms & Conditions.
Once payment has been confirmed as cleared by LUXELIST CONCIERGE for goods and services sourced, members will receive an order confirmation email listing all the details regarding the order including billing and shipping address, shipping and payment method selected, a summary of your order and the total amount.
LUXELIST CONCIERGE offers the option to ship goods internationally. Quotations for shipping must be obtained and agreed before confirming your order and payment for all shipping costs must be cleared before goods are dispatched.
Please note that shipping, customs and duty charges are the responsibility of the member to absorb.
Exotic licenses and fees incurred in reference to exotic skins are also the responsibility of the member to settle.
Goods will be shipped using globally renowned logistics services such as UPS and DHL etc, due to the high value and exclusivity of the goods to ensure they are delivered safely and promptly as well as being sufficiently protected for insurance purposes.